Change Made - Concern over change in Health Visitor Services

30/01/2017 by Jane Danforth

A parent wrote that they were unhappy that a decision had been made to make all current drop in clinics for babies and young children appointment only. They were unhappy with the lack of communication around this. A change was made as a result of this feedback. The parent  received a reply from the Trust via Patient Opinion letting them know  that the clinic will continue with an appointment based health visitor clinic at the same venue and frequency as before but will have the additional opportunity for parents and children to attend a new fun session that will run alongside the clinic delivered by local parents and supported by the Childrens