SLT APPT CNFRMD BY TXT
17/06/2016 by Amy Gaskin-Williams
Many patients, across our Trust services, heavily rely on mobile communications in their everyday lives, and so have requested text reminders/confirmations about their healthcare appointments.
The Children’s Speech and Language Therapy teams within Community Specialist Services, provided by Health Partnerships, now use text reminders to confirm initial assessment appointment times, and all reassessments and ongoing appointments.
Patients and their families have fed back that this is proving very valuable.
Quality rating
94%
Service Quality Rating
80
Friends and Family Test score