How are Arnold Lodge addressing patient, family and carer feedback?

Monday, May 23, 2016 - 09:15 by Amy Gaskin-Williams

Each month, we produce a report for our Board of Directors which highlights what people are saying about a specific service or area within Nottinghamshire Healthcare. 

In April,  the report focussed on Arnold Lodge Medium Secure Unit in Leicester and highlighted some of the work they are doing to improve patient experience.  The report provides some headlines about the Trust as a whole based on the feedback we've received in the last three months and an update on Wathwood Hospital in Rotherham have responded to the feedback presented in January's report. 

In addition, the report features some of the changes we have made as a result of stories and comments on Patient Opinion. 

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