District Nurses now offering specific appointment times thanks to feedback

09/10/2013 by Amy Gaskin-Williams

Bassetlaw Health Partnerships have been working closely with voluntary sector colleagues, Bassetlaw Action Centre, Mencap and Aurora, in undertaking some patient interviews to ascertain patients views on a range of services.  It became evident that patients on the District Nursing Services caseload would like to have an am or pm visit (rather than just expect the community nurse some time during the day).  Working with the Service Manger this is incorporated into the holistic assessment document in order that a choice of timed visit  can be offered – this will then be audited in the future.