Improving privacy for therapy sessions

26/06/2013 by Paul Sanguinazzi

Following on from a posting by a patient on Patient Opinion about privacy and noise one of the service team leaders has personally visited the venue. They checked the noise levels and agreed that there was an issue regarding noise and privacy. There was a chair directly outside the room which did pose the risk of conversations being overheard. There were also three glass areas in the door which means patients can be viewed from outside the room.To address these issues we are making changes, they are as follows:* The door glass will be covered up to provide privacy.* Therapy to take place at the top of the room where voices cannot be heard clearly.* Chairs directly outside the room will be moved away to maintain confidentiality