Feedback keeps hold of a physiotherapist!

16/06/2016 by Amy Gaskin-Williams

In response to a wealth of positive feedback about physiotherapy being delivered alongside mental health care, the community mental health team in the city caring for older people have retained a locum physiotherapist for longer than originally contracted.

This is a fantastic example of feedback directly impacting on the delivery of care, and the voices of service users, carers and families being truly listened to.