Carers, Families and Friends Conference launches new strategy to improve how we work with carers

20/06/2016 by Amy Gaskin-Williams

We held a conference in July 2015 with over 190 people to launch our new Trust Carers’ Strategy. The conference was opened by our Chief Executive, Ruth Hawkins, who said that the Trust recognises that carers are vital partners in the provision of healthcare but are also individuals who have their own needs, aspirations and lives. She was followed by Ruth Hannan from the Carers Trust who talked about the Triangle of Care, a guide to best practice to create a therapeutic alliance between service user, staff member and carer that promotes safety, supports recovery and sustains well-being.

The Conference heard about how services are working with carers including Compass Workers, who have been carers, supporting people with dementia in Mental Health Services for Older People, how John Eastwood Hospice works with families and how Forensic Services puts on events for carers across their services.

There was a lively panel session with carers, commissioners and representatives from the City and County Councils. The day also had workshop on issues such as identifying carers, carer awareness training for staff, information sharing and support for carers. The aim of these was to get people’s views on how we could progress these issues.

Overall feedback was positive and comments included:

“Days like today are brilliant to raise awareness on the importance of carers and their needs – lots of positives partnership.  Thank you.”

“Very informative, really helpful and insightful to have carers perspectives and carer stories.  Good networking across Health/Social care/Carers.  Excellent conference and facilities/food/drinks.”